The core of ID New Zealand’s business is to provide high-quality experiences to international visitors coming to New Zealand. We do so by having well-designed tours and itineraries, using only the best suppliers, transport providers, venues and personnel. Given the global nature of our business, we aim to conduct ourselves in a way that supports a long-term sustainability policy in order to minimise negative effects and maximise positive impacts on the natural & social environment. IDNZ supports its business partners towards greater sustainability, and in doing so, we aim to foster sustainability practices amongst our international visitors.

Our mission is to drive sustainability through the New Zealand tourism supply chain by ensuring that sustainability is core to our procurement process.

We are a leading ground handler and inbound destination management company. Our success is reliant on collaboration with our suppliers and innovation in developing product. ID New Zealand engages with numerous stakeholders within the tourism industry; ranging from consumers, activity/attraction/accommodation and transport providers, guides and restaurants. We bring together New Zealand travel and tourism supplier companies that are committed to constant improvement in their operational practices to ensure long term sustainability.

As the tourism, and in particular cruise tourism industry, has complex value chains and a deep structured supplier base, we work together with our clients and suppliers to send a common message regarding sustainability activities and requirements. We believe having a common approach to sustainability benefits everyone in the supply chain and thence ultimately the traveller.

We understand supply chains are global, therefore we act as a strong promoter of standardisation and harmonisation of supply chain approaches to achieve long term impact, while also maintaining independent supply chain management.

Our collaborative approach with suppliers is founded on compliance with New Zealand employment, and health/safety law and the highest ethical standards.

Our common direction:

  • Have a common and unified position, understanding and commitment on supply chain sustainability towards suppliers, other partners and stakeholders
  • Develop and implement initiatives that can drive improvement
  • Encourage, promote and work together with our suppliers and clients to drive sustainability
  • Strive towards the goal of carbon neutrality
  • Co-operate and collaborate with tourism industry initiatives through our commitment to New Zealand Tourism’s sustainability initiative and the Tourism New Zealand Tiaki Promise.

IDNZ Travelife and GSTC Certified

We are proud to announce that in May 2020, ID New Zealand became Travelife Certified for our ongoing commitment to sustainability. ID New Zealand is the first company in both New Zealand and the Pacific region to achieve this certification.

This followed our involvement in the Travelife Sustainability System for Tour Operators & Travel Agencies, an ongoing process in which our office is being audited and certified in the of areas of; Legal Compliance, Human Rights, Environment & Community, Accommodation, Transportation, Excursions and Customer Communication.

Travelife is an organization dedicated to promoting sustainable practices within the travel and tourism industry. It is a leading training, management and certification initiative specifically for companies committed to reaching sustainability. Providing companies with realistic sustainability goals, tools and solutions to implement positive change within their businesses and supply chains. It was established with the support of international travel associations. Today more than 35 national travel associations are promoting the scheme to their members. The Travelife standard has been recognized by the Global Sustainable Tourism Council (GSTC).

Qualmark – IDNZ Gold

Qualmark is New Zealand tourism’s official quality assurance organisation. Qualmark is trusted and backed by leading New Zealand industry associations. It is an endorsement of a company that delivers a quality, sustainable experience and those that have undergone an in depth health & safety check. Qualmark provides evidence and recognition that our business has been independently validated as a quality New Zealand tourism business. We have gained ‘Gold’ Qualmark which is the highest seal of approval that signifies our service is one of the most high-quality experiences New Zealand has to offer.

View our Sustainability Commitment here:

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